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SERVICES
Capability Building
Training, mentoring and support to enhance staff skills and confidence.
At Policy Performance, we define capability building as any activities that support staff to develop their knowledge, skills and practice. It often involves some training delivery, but also include provision of tools/templates, project-based support to assist on-the-job, mentoring and reflective learning. This document shares the various areas on which we have training topics ready for delivery, including the modules and exercises we often work through. These can be easily re-ordered.
We can also adapt the time allocation, based on availability and content selected. Our training is structured in a way that:
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Builds on leading theory
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​Shares real-world tips and lessons
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Encourages group work for peer and applied learning
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Supports skill acquisition through practical, scenario-based exercises
Topic 01
Developing Policies and Programs
This training is perfect for:
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Evaluators and non-evaluators involved in policy design activities
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People responsible for developing business cases for investment
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Consultants supporting policy processes
Welcome
Welcome and introductions
Role of government (policy levers)
What is a government program or policy?
1. Situation analysis
Problem or context analysis (e.g. PESTEL analysis)
Defining stakeholders (influence, importance)
Existing responses and systems
2. Responses
Benefits that may be achieved
Response options
Defining activities
Selecting the preferred option (e.g. multi-criteria analysis)
Develop investment concept brief (preferred option) to describe and cost the investment case and desired outcomes.
EXERCISES:
Developing policy in your context.
Problem defininiton: Context, problems.
Mapping target population, other stakeholders.
Understanding related programs and systems.
Options development, analysis and selection, multi-criteria selection, describe preferred option.
Topic 02
Core Concepts in Monitoring & Evaluation
This training is perfect for:
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People new to evaluation
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Non-evaluators seeking to better understand evaluation
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Consultants, fieldworkers and data analysts
Key concepts and definitions
The state of evaluation (in Australia/Pacific/globally) Evidence in the public sector
Why focus on M&E
What evaluators do and how they work
Evaluator career options and opportunities
Competencies and ethics
Gender, equity, disability and social inclusion
Lived-experience in evaluation
Organisational use of M&E
Building an evaluative culture within your organisation Monitoring basics: key performance indicators
Evaluation basics: key evaluation questions
How AI is changing M&E
EXERCISES:
Why (not) evaluate?
Competency self-assessment.
Ethical dilemmas in evaluation.
Define KPIs
Define key evaluation questions.
AI application exercises.
Topic 03
Establishing Monitoring Systems
This training is perfect for:
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People responsible for conducting or guiding monitoring activities
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People involved in data collection and reporting
Monitoring basics
The purpose of monitoring
Key components: indicators and datasets
Capability building to lead monitoring processes
Developing a monitoring plan
Institutional considerations
Data collection and management
Establishing baselines and targets
Collecting consistent data
Reporting and feedback
Sharing findings from monitoring activity
Using monitoring to guide performance improvement Creating a culture of learning
EXERCISES:
Case example: what to monitor.
Complete a monitoring plan.
Creatively report on monitoring data.
Overcoming pits and pitfalls.
Topic 04
Conducting Evaluation Projects
This training is perfect for:
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People involved in conducting evaluation activities
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Consultants, fieldworkers and data analysts
A step-by-step approach to completing an evaluation project in 7-stages:
Planning the evaluation
1. Understand evaluand (thing being evaluated)
2. Scope the evaluation
3. Define approach to judging success (valuing)
4. Agree approach to evaluation and methods to be used
= Develop an Evaluation Framework
Conduct stages
5. Systematic data collection
6. Analysis of findings (quantitative and qualitative)
7. Reporting: share findings
In addition:
Getting value when working with external evaluator
Overview of evaluation approaches
Resource bank for further learning
EXERCISES:
Develop an evaluation framework (across planning stages).
Data collection and analysis basics.
Developing a report plan and document shell.
Critique a selection of public evaluation reports.
Topic 05
Powerful Logic Modelling
This training is perfect for:
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People involved in planning monitoring and evaluation activities
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Facilitators of M&E planning processes
Rationale and model selection:
Why logic modelling is important
Types of logic models (investment logic, evaluation logic) Considerations for logic model facilitation
Key logic model elements:
Objectives
Resources
Activities
Outputs
Outcomes
Impacts
Additional elements
Reviewing published logic models
Tips, tricks, pitfalls to avoid
Where to learn more
EXERCISES:
Developing logic models (several types).
Facilitation training exercise.
Logic model critque (of published models).
Topic 06
Applied Skills and Practice
This training is perfect for:
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Anybody involved in data collection for monitoring and evaluation
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Consultants, fieldworkers and data analysts
Data collection basics:
Data collection in M&E (qualitative and quantitative)
Matching data collection with chosen evaluation approaches
Working with existing information sources
Collecting information:
Interviews/focus groups
Conducting surveys
Observation
Case study design and conduct
Analysis techniques:
Qualitative datasets
Quantitative datasets
Developing charts and infographics for reporting:
Chart selection
Infographics and dashboards
Visual reporting
EXERCISES:
Interviewing (structured, semi-structured, conversational).
Survey design.
Observation sample exercise.
Case study selection.
Transcript analysis.
Chart selection exercise.
Reporting skills.
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